Sales Policy

Effective Date: October 8, 2024

At Jukisan, we are committed to providing our customers with exquisite jewelry and accessories that epitomize luxury and style. Our Sales Policy outlines the terms and conditions that govern the sale of our products, ensuring a seamless and enjoyable shopping experience for our valued customers.

1. Product Availability

We pride ourselves on maintaining an extensive inventory of high-quality products. However, due to the exclusive nature of our items, certain products may become temporarily unavailable. In such instances, we will notify you via email if an item is out of stock and provide you with options to choose an alternative, wait for restocking, or receive a full refund.

2. Pricing Information

All prices listed on our website are in USD and are inclusive of applicable taxes. While we strive to ensure that our pricing is accurate, we reserve the right to change prices at any time. In the event of a pricing error, we will reach out to you to confirm whether you would like to proceed with your order at the corrected price.

3. Payment Methods

Jukisan accepts a variety of payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed through secure payment gateways to safeguard your financial information and ensure a safe shopping experience.

4. Order Confirmation

After completing your purchase, you will receive an order confirmation email with your order details. It is essential to review this information promptly. If you notice any errors or discrepancies, please contact our customer service team at [email protected] within 24 hours of receiving your confirmation.

5. Shipping Policy

We offer both standard and expedited shipping options to cater to our customers’ needs. Delivery times may vary based on your location and the shipping method selected at checkout. For detailed information about shipping rates and delivery estimates, please refer to our Shipping Policy.

6. Cancellations

You may cancel your order within one hour of placement. After this window, we cannot guarantee that your order can be canceled as it may have already been processed for shipping. If you need to cancel an order, please contact us immediately.

7. Promotions and Discounts

Promotional offers and discounts are available for a limited time and may come with specific terms and conditions. Only one discount code may be applied per order unless otherwise specified in the promotion details.

8. Customer Support

For any inquiries regarding your order or our products, please contact our dedicated customer service team at (602) 863-7823 or [email protected]. We are here to assist you and ensure your shopping experience is exceptional.

9. Gift Cards

Gift cards can be purchased through our website and are redeemable for any product in our collection. Gift cards are non-refundable and cannot be exchanged for cash.

10. Loyalty Program

Join our loyalty program to earn points for every purchase you make. Points can be redeemed for discounts on future orders, exclusive offers, and early access to new collections. More information can be found on our website.